After-Sales technical support (Inverter/Solar) (m/f/d)

About Company

Our Customer is one of the leading Solar Energy Storage Solution provider worldwide, incl. solar and battery energy storage, with a strong presence in Europe. It is a National High-tech Enterprise with strong R&D strengths that integrates R&D, production, sales and service as one, and has been authorized over 100 national patents since establishment including more than 40 invention patents. Our Customer has more than 2000+ employees all over the world, and has more than 15 Sales and engineers in Nürnberg Germany.

Work Place: Remote or in office  Nürnberg

Type of Position: Full-time

Job Responsibilities:

• Provide pre-sales and after-sales technical service support for sales team for the product like: inverter, Energy Storage System, Battery System;
• Assist customers in fault analysis and troubleshooting by telephone or email;
• Analyze related data and assist to improve data accuracy and customer satisfaction;
• Travel to provide on-site support and training to distributors and installers; 6. Attend industry conferences and events;

Requirements:

• Background in science, major in electricity & electrical engineering is preferred;
• Three years or above relevant working experience, have a background in the renewable energy industry is preferred;
  Responsibility, strong pressure resistance;
• Good English communication skills and reading and writing ability.

What we offer:

• 30 days vacation
• A friendly and internationally oriented work environment
• Further education
• Competitive salary and benefits

Your next step - apply, of course!

We look forward to receiving your application via our online job portal, or please also send your English resume to the headhunter's email address: Kontakt-Formular . We will contact you soon!