Automatisierungs- und Hybriden Infrastrukturen (vRA, vRO, AVS,…) Weiterentwicklung unserer Managed Service Kunden und betriebsbegleitenden Projekte Zusammenarbeit mit dem Solution Sales, Vertrieb und Servicearchitekten im Rahmen von Presales, Ausschreibungen

it's all about You take responsibility for compliance with quality assurance processes If necessary, you take on the coordination and management of external service providers You will work closely with the Product Management as well as the

Service Team Lead (gn) who can help us use ServiceNow in the best, most innovative, professional, and modern way. This involves: continuous improvement of the environment by finding and improving the internal customer's needs, using new modules and ... performance tuning. Manage platform security, user access controls, and data integrity to safeguard sensitive information and ensure compliance with regulatory requirements. Monitor platform usage, performance metrics, and service levels to identify