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Werkstudent (m/w/d) für die Administratoren-Hotline

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, Klassifizierung nach ITIL und die Zuweisung von Support-Anfragen an unsere Teams Verfolgung telefonischer und schriftlicher Anfragen Vorqualifizierung der Anfragen / Störfälle bezüglich Dringlichkeit, Business Impact, vertragliches Service-Level
ITIL it Dresden Disposition Support it-administrator it-administration Datenbanken Hotline
working studentDresden (hybrid)
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